The hour between the cabin and the deck

Seventy-two hours secures the full chain without compromise. We have assembled arrivals on 24 hours' notice and the terminal and transfer legs almost always hold up; the escort is the leg that can sell out around major events and state visits. Book the escort first if your date is close.

We advise on the right entry route before you fly: e-VOA in advance for most passport holders, visa on arrival at the counter as the fallback, and guidance on crew joining formalities. The greeter facilitates the counter process; the visa itself is issued by Indonesian immigration, and we do not promise outcomes that belong to a government officer.

No, and treat any provider who promises that with suspicion. The escort keeps your convoy together, manages merges and congestion points, and gives the marina a reliable arrival window. It shortens the journey by removing uncertainty, not by breaking the law.

Common in Benoa roads and off Serangan. We agree a tender point with your crew before you land, time the convoy to it, and the luggage van meets the tender at the dock so bags load once. If sea state changes the plan mid-transfer, your captain and our coordinator are already in the same thread.

Yes. Gangway to lounge works on the same legs in the opposite order, with the fast-track team handling exit formalities and the escort timed against your slot or check-in cutoff.

The chain is built for Ngurah Rai International to Benoa Harbour and Serangan, where the vast majority of Komodo and Raja Ampat departures stage. For vessels lying elsewhere in Bali, or onward connections to Labuan Bajo, we quote case by case rather than pretending one price fits every jetty.