WhatsApp — fastest
+62 811 2859 0000. Minutes during working hours, and a duty officer around the clock for vessels under way. Send the vessel, LOA, dates and what you need.
Message the desk
The desk
One accountable contact
Clearance, berths, provisioning, bunkering QC, crew logistics and guest programmes — every brief answered with an itemised USD quote, usually the same working day.
In short
WhatsApp +62 811 2859 0000, or sales@balipremiumtrip.com — both reach the same four people.
- Working hours: minutes. Vessels under way: a duty officer, around the clock.
- You get a named person, not a ticket number, and the same one throughout.
- First reply is an itemised quote in USD, with third-party costs shown separately.
Three ways in
Reach the desk
All three land with the same team. Pick whichever suits the hour — and if the vessel is under way, use the first one.
Email — for the file
sales@balipremiumtrip.com for briefs with attachments: crew lists, manifests, preference sheets, parts schedules. Answered the same working day.
Email the deskCommercial & accounts
sales@balipremiumtrip.com for corporate details, retainer terms, consolidated documentation and anything an owner's accountant needs to see.
Email commercialWhere the desk works
Denpasar, Bali, Indonesia — working alongside and at anchor at Benoa Harbour and Serangan, with tender-based support to Sanur, Amed and Lovina.
Desk 08:00–20:00 WITA daily · duty officer 24/7 for vessels under way
East of Bali the desk works through the group's Labuan Bajo operations for Komodo, and through Sorong for Raja Ampat. Both are coordinated from here, so you keep one contact for the whole season.
After you press send
What happens next
No form to fill in, no discovery call. Four moves between your first message and a quote you can actually audit.
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01
You send the brief
Vessel and LOA, dates, guest count, and what the call has to deliver. A sentence is enough to start; the desk asks for the rest.
-
02
A named person picks it up
One of the four takes the file and stays on it. You are told who, in the first reply, along with anything that looks tight on time.
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03
You get an itemised quote
Desk fee on one line, third-party charges on their own, in USD. Same working day for a standard call; longer only if a supplier has to be priced first.
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04
You decide, and it runs
Confirm and the file opens. Nothing is booked in your name before you say so, and nothing is charged that is not on the quote you approved.
If a date cannot be supported properly, the desk says so at this stage rather than after the deposit.
What the desk covers
Cruising Guides
Permits, park fees, seasons and itineraries.
About the Desk
The entity, the four people, and how to verify us.
How Booking Works
Brief to closing statement, in eight steps.
Forty Questions
What captains, owners and brokers actually ask.
Concierge Desk
What the role covers, what it costs, where it stops.
Port Services
Clearance, berths, bunkering and technical support.
Send the brief
Vessel, dates and what the call has to deliver. It comes back with a name attached and an itemised quote, usually the same working day.