
Port Call Desk
from USD 1,500 per port call
Visiting yachts and superyachts calling at Bali. Complex calls with heavy guest programmes range to USD 3,500.

Concierge Desk
Priced in USD, itemised before you commit. Third-party costs are never blended into a package — they pass through at documented cost with supplier invoices attached.
The three desk packages
They are designed to stack. A based owner adds a port call file for a busy week, and the guest desk when guests arrive.

from USD 1,500 per port call
Visiting yachts and superyachts calling at Bali. Complex calls with heavy guest programmes range to USD 3,500.
Most asked for from USD 950 per month
Owners basing or leaving a yacht in Bali. A 40-metre programme on weekly visits typically sits at USD 1,800–2,800.

USD 120–250 per guest / day
Guests and brokers running a trip from Bali. Programme depth moves the rate within the band.
Combined quotes stay itemised, so you always see which desk earned what.
Market context, with worked examplesIn detail
One pre-arrival file: electronic declaration and agency appointment, berth or anchorage plan, a provisioning list built with your chef, fuel scheduling with pre-delivery testing, and crew or guest movements — run by a named duty officer.
Caretaking visits on a fixed schedule, engine and systems runs, dehumidification and mould control, a monthly report built for owners' offices and insurers, disbursement administration in USD, and compliance tracking.
The guest-facing layer: airport fast-track through the jet-to-yacht arrival service, restaurants and experiences, water toys and event production, and villa-to-yacht pairing.
Scope detail sits on the shoreside superyacht support and owner services pages.
The quote
Every quote separates the desk fee from estimated third-party costs, names the suppliers where they are already selected, and states what after-hours cover includes.
Which, here, is everything: the duty officer is part of the package, not an extra.
Send your vessel or guest party details, dates and what you need handled. The desk replies with the package fit and an itemised USD quote — usually the same working day.